To Heart HMX-12 Multi maid ver. is rendered in 1/8 scale with careful attention to the classic maid aesthetic. She wears a black dress trimmed with white frills and a white apron, a frilled collar, and a matching headpiece. The outfit includes a bow at the neck and puffy sleeves, with fine detailing on the apron and lace edges. The sculpt captures a poised and welcoming pose, with one hand extended as if inviting you for tea and the other resting near the waist. Subtle shading highlights the depth of the pleated skirt, sleeves, and the bow, bringing the character to life. The glossy finish on hair contrasts with the matte fabric.

Within To Heart, HMX-12 Multi is a prototype domestic android designed for companionship and everyday tasks. She embodies a blend of efficiency and warmth, learning from interactions to anticipate needs. Her personality in the series emphasizes kindness, poise, and curiosity, often serving as a catalyst for the protagonist's daily life and shared adventures. The maid version presented in this figure emphasizes her service role: attentive, polite, and always ready to assist with tea, chores, or conversation. Her design reflects a balance between cutting-edge tech and approachable, human-like charm, making her a beloved character among fans of the series.